Show/Hide

CVRA Staff Recognition Program 

The Chippewa Valley Regional Airport (CVRA) would like to recognize Airport employees and Airport Partner employees (airline, restaurant, car rentals, TSA, FBO, etc.) who go the extra mile. There are many ways in which an employee may contribute above and beyond what is expected. This may include a suggestion or action that improves an established process, improves service to customer(s) served by CVRA or its partners, and/or when an employee goes above and beyond in their regular work assignment or out of their way to help with a special project.

Additionally, every employee nominated each month will be entered into a drawing to win a restaurant gift certificate. The Airport Commission will review nominees on a quarterly basis and select the top nomination to receive a $50 Chamber gift certificate.

Nominations are welcome from anyone who would like to recognize an Airport employee or Airport Partner employee (airline, restaurant, car rentals, TSA, FBO, etc.).

If you wish to nominate someone, please complete the NOMINATION FORM and submit it to CVRA.

 

The following individuals have been recognized by their peers or customers in 2020:

May 2020

Stacy V. - AVIS: I would like to nominate Stacy from AVIS for the Recognition Program for May.  While operating with more limited staffing and hours due to the COVID-19 pandemic, Stacy has gone above and beyond to help all of her customers as well as other tenant’s customers, passengers and visitors of the Airport. She always has a great attitude and is very friendly and helpful. Thank you, Stacy!

April 2020 

Youa V. - SkyWest: During the absence of the SkyWest General Manager, Youa really stepped up to take over that leadership role with both the SkyWest team, customers and airport tenants. She really went above and beyond keping everyone informed of SkyWest and Charter operations as needed.

March 2020

Bob W. - CVRA: Even during times of uncertainty and change, Bob always approaches his job and those he comes in contact with with a smile and positive attitude. Thank you, Bob, for always being a beacon of light!

Justin B. - SkyWest: Justin have been going above and beyond his job descriptions with everything going on. I want to make sure he knows he very appreciative by us all. Thank you Justin and keep up the great work!

February 2020

Stacy V. - AVIS: Several of the car rental operators have changed over the last year, causing some confusion for snow removal operations in the car rental parking area. Stacy agreed to coordinate snow removal with all of the car rental operators which really helps the airport maintenance team to ensure the car rentals are all ready when they come to remove the snow.
AND
Stacy always has a warm friendly smile on her face; even after her long commute!  She seems to always be available for her customers welcoming them and making sure their rental car needs are met.  Your dedication is to be commended. You are an asset not only to AVIS but also to the CVRA for the customer service you provide.  I wish you and your company more successful years ahead!

January 2020 
Bob W. - CVRA: Bob’s nomination was received via a customer email and is summarized here: Bob was nominated for going out of his way to assist passengers that arrived on a delayed flight had a way of getting to their destination. Bob’s shift had nearly ended and he knew the passengers would be waiting for some time for other transportation, so he offered to go out of his way after work to personally drive the passengers where they needed to go. Huge thanks to Bob for helping to ease a tremendous amount of travel stress and for being so helpful and kind.
 
Neil S. - CVRA: SkyWest would like to nominate Neil, from the Maintenance Team. We had an issue last week; our deice truck wouldn’t start in the AM. Neil dropped everything to come over and support our team, and within a few minutes, we had it up and running. The aircraft was deiced and left on-time, thanks to Neil’s help.