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All clients of the Department have certain rights and responsibilities in accordance with Wisconsin State Law. These rights and responsibilities documents can be found in the following links:

Notice of Privacy Practice
Client Rights and Grievance Procedure for Community Support

If you wish to file a complaint/grievance with the Department, please refer to the Grievance Resolution Process Form and the Complaint Screening Form. Please fill out the Complaint Screening Form and return it to the Department:

Eau Claire County DHS
Attention: Client Rights Specialist
721 Oxford Avenue, Suite 1001
Eau Claire, WI  54703

If you are interested in receiving copies of documents within your client file, please contact the Department of Human Services at (715) 839-2300.

 

Know Your Civil Rights

State of Wisconsin Website - Client Rights