What is Child Care Assistance?

The Child Care Subsidy Program, Wisconsin Shares, assists low-income families to pay for childcare services.

Am I eligible for Child Care Assistance?

Childcare assistance is available to low income families who need it for employment, for teen parents in school or working on obtaining a GED, and for families who are in a training program working to improve their employment status. Families must have income below 185% of poverty to be initially eligible, and can continue to be eligible until income exceeds 200% of poverty. Most parents are required to share the cost of  childcare through a co-payment required.

How do I apply?

Please go to to sign up.

Individuals interested in applying can apply in the following ways:

  • Contact the Great Rivers Call Center at 1-888-283-0012 Mon, Tues, Thurs, Fri: 8am-4pm and Wed: 8am-11am
    • Apply for benefits
    • Report a change
    • Complete a renewal
    • Ask a question
  • Online via ACCESS
    • Changes can also be reported via ACCESS
  • Apply in person during our Lobby Hours 7:30am-4:30pm
    (The reception staff will register requests for assistance and give options on how customers can make an application.)

Other Helpful Links

Eligibility Guidelines
Childcare and Youngstar Information
Childcare Resource and Referral through Western Dairyland


To report changes, apply for benefits, complete renewals, or to check benefits contact the Great Rivers Call Center.

Phone:  1-888-283-0012

Mon, Tues, Thurs, Fri:

Changes can also be reported online at